Crizytime's Privacy Policy

Crizytime (crizytime.ws) takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how it is used and kept secure.

This policy applies to crizytime's website, mobile app, and all associated services. It comes into effect whenever you register, log in, or use any of our services.

We believe every member's data belongs to them. At Crizytime, you can always know when, how, and why your information is being used. If you have any questions, feel free to reach out to our support team directly.

Crizytime collects your information in several ways. The types of data collected are detailed below.

Information provided at registration:

• Full name & date of birth
• Mobile number and email address
• Residential Address
• National ID or passport number (for KYC verification)
• Payment method details (bKash/Nagad/Rocket number)

Automatically collected information:

• IP Address & Device Information
• Browser type and operating system
• Page visit time & duration
• Cookies & Local Storage Data
• Login history & session data

Transaction Information:

• Deposit & Withdrawal History
• Betting history & results
• Bonus claim and usage records

Crizytime uses the information it collects solely for defined purposes. No data is ever used unnecessarily or for unrelated reasons.

Crizytime uses your data to tailor bonus offers and game recommendations specifically for you. This is entirely optional — you can opt out of personalized offers at any time.

Crizytime never sells your data. However, limited information may be shared with trusted third parties under specific circumstances.

When your data may be shared:

• Payment Providers: Only the minimum required information is shared with bKash, Nagad, Rocket, or your bank to process transactions.
• Legal Obligations: We may be required to disclose information in compliance with a court order or government directive.
• Fraud Prevention: Information may be shared with regulatory authorities to prevent fraudulent activity.
• Technology Partners: Limited data is shared with technology service providers for platform operations; they are not permitted to use it for their own purposes.

Crizytime uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help enhance your experience.

Types of cookies used by Crizytime:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. Disabling them will prevent the site from functioning properly.
• Performance Cookies: Used to remember your preferences and settings, such as language selection or display options.
• Analytics Cookies: Used to understand which parts of the site see the most traffic and to improve our services.
• Marketing Cookies: Used to show you relevant offers based on your preferences. This is optional.

You can manage your cookie preferences at any time through your browser settings. However, disabling essential cookies may affect your ability to use certain features on crizytime.

Crizytime does not retain your data longer than necessary. Retention periods are determined based on the type of data involved.

• Account Information: Retained for the duration of account activity and up to 5 years after closure.
• Transaction Records: Retention for a minimum of 5 years is mandatory under financial regulations.
• KYC Documents: Retained for up to 7 years after account closure.
• Cookie Data: Session cookies are deleted when you close your browser. Persistent cookies generally expire after 12 months.
• Support Contact: Retained for up to 2 years after the issue is resolved.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

As a crizytime member, you have the following rights over your personal data.

• Right to Access: You may request to know what information crizytime holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request deletion of your data (unless retention is required by law).
• Right to restrict processing: You may request that your data be used only for specific, limited purposes.
• Right to Data Portability: You may request an export of your data in a standard, portable format.
• Right to Object: You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights support@crizytime.wsSend us an email at. We typically respond within 30 business days.

Crizytime is strictly for users aged 18 and above. We do not knowingly collect or store data from minors.

If a minor is found to have registered by mistake, the account will be closed immediately and all collected data will be securely deleted.

If you believe a minor has registered on Crizytime, please notify us immediately.

Crizytime uses industry-leading technology to protect your data. Our security infrastructure operates across multiple layers.

• SSL/TLS Encryption: 256-bit encryption is active on all data transfers.
• Two-Factor Authentication (2FA): Additional verification is available when logging into your account.
• Firewall Protection: Advanced firewalls block unauthorized access attempts.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Data Backup: Regular encrypted backups are stored in a secure location.
• Access control: Only authorized personnel are permitted to access data on a need-to-know basis.

That said, no data transmission over the internet is entirely risk-free. While Crizytime applies the highest level of protection, we cannot guarantee 100% security. We encourage you to use a strong password and never share it with anyone.

Crizytime may update this Privacy Policy from time to time. For significant changes, we will take the following steps.

• You will be notified in advance via your registered email or through a platform notification.
• The date of any changes will be clearly noted at the top of the page under "Last Updated".
• Continued use of crizytime after any changes take effect will be considered acceptance of the updated policy.
• If you do not agree with the updated policy, you may request to close your account.

Previous versions of the Privacy Policy are available upon request from our support team.

Contact us for any privacy-related questions, requests, or complaints.

• Email: support@crizytime.ws
• Response Time: We typically respond within 24–48 hours.
• Complex Requests: Complex requests, such as data deletion or export, are processed within 30 business days.

When contacting us, please write from your registered email address and clearly state "Privacy Request" in the subject line. This will help us respond to you faster.